Our exceptional services are a result of our exceptional caregivers

Thorough hiring process

Background check

2 In-person interviews

Drug screenings

Personality assessments

A love for serving seniors

Benefits of retention

300+ caregivers

Over 2/3 of caregivers have 5+ yrs of service

Bench strength

Ability to start care quickly

Loyal dependable workforce

Attract and Retain the BEST!

What are the Different Types of Private Duty Caregivers

The most skilled level of private duty caregiver is a Home Health Aide, also know as a Certified Nursing Assistant (CNA). These caregivers provide hands-on personal care and assistance with all Activities of Daily Living (ADLs) such as bathing, toileting, incontinence care, transfer & balance support, dressing, and feeding. CNA’s often take and record vital signs for their clients as well.

A Personal Care Attendant (PCA), also known as a Homemaker, assists with all household tasks such as meal planning & prep, assistance with errands and shopping, light housekeeping, laundry, overall organization and declutter, general transportation, assist with pet care, medication reminders, and any other such duties a client needs assistance in doing.

A Companion Caregiver primarily provides companionship to a senior as their title implies. A Companion can also assist with light housekeeping and meals, but primarily provides a senior with fellowship, safety, mental and physical stimulation, and accompaniment to events, activities and outings. Companions also do things like play games and read to seniors as a form of mental stimulation.

Smart Start Program
"Get Ahead of the Game"

  • Smart Start was created for families who want to pre-plan. Allows families to put CareFamily Virginia “on retainer” for a date in the future when they actually need care.
  • One-time, fully refundable deposit.
  • Immediate access to quality care if/when the need arises. Smart Start families are served first and are at the front of the line whenever they need care.
  • Provides peace of mind for the whole family.


Private Duty In-Home Care Services


Express Visits: This is a two-hour stop in visit in the morning, evening, or both. Helps get the day off to a great start for any senior, and can help end the day well with a meal, bath, and being safely tucked in for the night.

Hourly Care: This allows a family to choose the level of care their loved one needs (e.g., Personal CNA Care, Companion Care, Homemaker, etc.) and the number of hours care will be required. We request a minimum of two days a week for four hours of care each visit.

24x7 Care: This represents the most extensive hourly care a client can receive. It is typically provided by a team of three caregivers who each serve for 8-hour shift. This level of care is appropriate for seniors who can never be left alone and need constant supervision and watch care by an alert team of caregivers.

Live-in Care: We are happy to also offer Live-in care for those clients who need extensive care, but not through the sleeping hours of the night. A live-in caregiver uses a spare bedroom to sleep through the night, but is with the client all other waking hours. Live-in care is typically less expensive than 24x7 care, but still provides the safety and security of having a caregiver in the home at all times. Ask us about our Live-in Plus program if care is needed through the night.

Short-Term Respite Care: Sometimes family members just need some time away from a senior loved one in order to recharge their own personal batteries. Caring for a loved one can be overwhelming at times. That’s why our Short-Term Respite Care is a popular option for families in their time of need. This type of care typically lasts from several days to two weeks.

We Offer the Most 24-Hour Care Options in Central Virginia . . . and the Lowest Prices


Hospice Supportive Care

What is Hospice Supportive Care?

Hospice is a compassionate model of care for people facing a life-limiting illness or injury. Hospice focuses on caring, not curing, and involves a team-oriented approach to expert medical care, pain management, and emotional and spiritual support expressly tailored to the patient's needs and wishes.

At the center of hospice and related palliative care is the belief that each of us has the right to die pain-free and with dignity – and that our families should receive the necessary support to allow us to do so.

What is Hospice Supportive Care?

The Hospice Agency you select is there to guide your family during this important phase of life. The experience of caring for a loved one on hospice can be both challenging as well as overwhelming, so you are likely going to need some extra help. Since you will only receive limited assistance from your Hospice Agency, that’s where CareFamily Virginia comes in.

We will make arrangements to get the additional personal & custodial care you’ll need from our licensed private duty agency and assign a caregiver who has been specifically trained to provide hospice supportive care.

Hospice Supportive Care Includes:

  • Personal Care (Bathing, Toileting, Dressing, Oral Care, Hair Care)
  • Ambulation/Walking Assistance (Repositioning for Bed-Bound Clients)
  • Medication Reminders/Pain Mgt Coordination with Hospice RN
  • Companionship/Emotional Reassurance/Spiritual Support
  • Household/Family Support (Laundry, Homemaking, Meal Prep, etc.)
  • Close coordination with your Hospice Agency to ensure the comfort and safety of your loved one, plus strict adherence to the Hospice Care Plan


Consumer-Directed Care
(AKA Self-Directed Care)

CareFamily Virginia is proud to also offer Consumer-Directed Care, a care model that allows families to make more decisions and be more involved in their loved one’s care journey. And by taking a more active role, families also save money over traditional agency care.

  • Choose your caregiver
  • Negotiate their wage
  • Help shape the care plan
  • Review & approve financial transactions
  • Provide direction to caregiver(s)
  • Uses web access to involve more family members
  • And more . . .


Medicaid and Veteran’s Administration Services

Medicaid: CareFamily Virginia is a Provider for the Medicaid EDCD Waiver providing services in the Richmond Metro area, as well as in the Tri Cities.

VA: CareFamily Virginia takes pride and is honored to provide in-home care to our Veterans through our contracted relationship with the Department of Veterans Affairs, Richmond Virginia, Medical Center.